1. If it is your first time to Heritage, visit our Kid’s Welcome Desk in the large lobby (International Plaza).  Give the attendant the last name of your child to bring up your family.  If you do not yet have an information in our system, the attendant will assist you on gathering that information.  Your child will have two tags printed. One with their name and one with their security code. Keep the security code sticker with you for when you want to pick them up.  


  2. The name of your child’s assigned room will appear on the sticker below their name.  Please place the sticker on your child’s back and walk them to their classroom.


  3. If you are needed at any point during the service, we will send you a text.  If the text is not answered in a timely manner, we will attempt to locate you.


  4. After service, bring your security sticker back to your child’s assigned room. The teacher will verify the code and your child will be released to you.


eWill my kids be safe?

All our the volunteers undergo background checks, an interview, orientation, and training prior to serving in preschool. We also have security cameras and a safety team that helps keep an eye on all of children’s ministry.

Once your child is checked-in, he or she will only be released to the adult who has the security sticker, unless otherwise communicated. The two security codes MUST match.


What if my child needs me during their time in preschool?

When you are set up in our computers, we get your cell phone number. This allows us to send you a text if we should need to you.  However, if we do not get a response in a timely manner, we will do our best to locate you.


What if my child has been sick during the week?

To attend preschool, your child must be free of a fever and/or symptoms of a viral infection for at least 24 hours before he or she is put in their classroom.  


When does my child move up to the next class?

Children 2 years old and up promote the beginning of September.  


Can we bring a friend?

Of Course! You may check in your friend along with your family and at the Welcome Desk.


What if my child brings a friend who is a different age?

What are committed to age appropriate learning.  We ask that children attend their age appropriate class.


How do I know what my child is learning each week?

We believe that communication with parents is vital in partnering with families. We follow the Gospel Project curriculum.  Also, weekly information is posted in a closed facebook group and emailed out. If you have questions, please email Zanna at


Can I serve in preschool?

Of Course! We have many opportunities to serve. You can email to begin the process.